A Chinese/English Virtual Staff for your Hotel

Save on Time, Save on Staff

→ Reduce Customer-facing tasks, Front Desk Personel, and Workload.

→ No need to hire costly experienced staff speaking English or Chinese.

→ Anna is duplicated in all your rooms and properties automatically and immediately.

→ Save on training costs. Tell Anna once and she will never forget.

Improve your Booking Site Ratings

→ Welcome your Guests with a modern high-class hosting experience

→ Anna is a Superhost. She will share with your guests the critical instruction to make sure their stay is impeccable.

→ She can serve your Guests speaking English & Chinese (Japanese & Korean coming soon).

→ Make your guest feel safe during the Covid-19 Pandemic. Anna provides natural Social Distancing without compromising the hospitality experience

→ Build trust with your guest as the Concierge Anna shares accurate standardized information about your place and surroundings.

Sell More and Sell outside of the Room

→ Propose to your guest to upgrade at the best moment, when they discover their Room. Anna can present your other Rooms, Suites or AirBnB property.

→ Do you need to present your room service offer? Or you want to Promote your All-Day-Dining or the restaurant nearby? Anna will do that for you.

→ Massage, Spa, Gym, Swimming Pool? All of it can be advertised by Anna.

→ Souvenirs, Cosmetics, Travel Accessories and numerous products. Anna can present all your inventory

→ Push a specific announcement. Anna can share you have a Happy Hour or a Cooking Class going on. You want to announce a discount or a promotion? She can do that!

Attract the Next Generation of Affluent Travelers

→ It’s becoming hard to attract a younger crowd without focusing on technology. Anna is a cutting-edge 3D Avatar powered by Artificial Intelligence in Augmented Reality.

→ Generation Z (Born after 1990) will buy more with a digital interaction compared to a real staff member.

→ Don’t invest in iPads that would become obsolete in 2 years. Anna appears directly on the smartphone of your guests (Apple and Android smartglasses like nreal glasses coming soon).

→ For a more streamlined experience, we can customize Anna to integrate her into your existing PoS, PMS, or Hotel Management software.

Try Anna now in your Hotel

We only need your room directory to create your Anna. Our team will share with you a poster with a QR code to display in the room. Using their camera, Guests will scan the QR code and Access Anna. She is available on any phone in the Web browser. No need to install any App. We have a deeper integration with Line and WeChat users.

About Us

CrowsNest XR has been founded in 2015 by Eloi Gerard and Rob Ellis. We are an international team living in Shanghai, China for many years. Our background is Filmmaking, Producing, Programming, Marketing. We created CrowsNest to focus on immersive technologies like Augmented Reality and Virtual Reality. The name CrowsNest evokes the sailor on top of the mast of a boat looking all around him, in 360 degrees, in the vast space.